Stay Casino Loyalty Program: Track Casino Points and Free Spins

How the Stay Casino Loyalty Program rewards you

The loyalty system at Stay Casino is built around two reward types: Casino Points and Free Spins. Your account shows both CP and FS, so you have one place to check what has been added to your balance. The programme is available to players using the casino, including Australian players who register and play in AUD.

Casino Points are marked as CP, while Free Spins are marked as FS. That distinction matters because they are different reward balances. A Free Spin is connected with slot play, whereas Casino Points are the points balance shown in your account. Keep an eye on the labels so you know which reward you are viewing before you start playing.

The programme sits alongside the wider Stay Casino offering, which includes more than 8,000 games and over 7,000 pokies. The catalogue also has roulette, blackjack, baccarat, bingo, video poker, jackpot games, crash games, keno and live casino options. Loyalty rewards and game balances are separate things, so do not treat a CP or FS figure as cash in your main balance.

For Stay Casino Australia players, the account can support multiple currencies, including AUD, USD, EUR, CAD, NOK and NZD, as well as BCH, BTC, DOGE, ETH, LTC and USDT. If your account uses AUD, you can keep your everyday balance and your loyalty rewards easy to read in the same account area.

Where to find CP and FS and what to check first

Start by signing in to your player account. The Loyalty Program awards are visible there, including your Casino Points and Free Spins. Before using any reward, take a moment to check the label, the balance and any details shown with it.

1. Sign in

   Open your Stay Casino account and make sure you are looking at the correct player profile.

2. Find the loyalty balances

   Look for the CP and FS balances shown in your account. CP refers to Casino Points and FS refers to Free Spins.

3. Choose the relevant reward

   Decide whether you are checking your points balance or looking for Free Spins before opening a game.

4. Review the account information

   Read the reward information displayed with the balance, including any play details shown for that reward.

5. Play within your own budget

   Set a comfortable spending limit first. Rewards should not change the amount you can afford to play.

Honestly, this is the part most people skip: checking the account before opening a game. It helps you separate your normal funds from loyalty rewards and gives you a clearer view of what you actually have available. If you are using a mobile device, Stay Casino also has iOS and Android apps, so you can check your account from a phone or tablet.

The casino supports English, French, German, Italian, Danish, Japanese, Korean, Norwegian and Slovenian. English-language live chat operates 24/7 if you need help understanding something shown in your account, and email support is also available.

Using loyalty rewards with pokies and other games

Free Spins are connected with slot play, so the natural place to look for FS rewards is the pokies catalogue. Stay Casino offers demo play for pokies as well as real-money play, and its games use a random number generator. Demo play can help you explore the layout of a slot without making a deposit, while your loyalty balance remains visible in your account.

The wider casino also offers live casino games, roulette, blackjack, video poker, baccarat, bingo, craps and dice, keno, scratch cards and crash games. These categories are useful when you want variety, but do not assume that a loyalty reward applies in the same way across every game type. Check the information attached to the reward in your account before using it.

A reward is not a reason to increase your stake. The general bonus rules at Stay Casino set a maximum bet of A$8 while a bonus is active, and deposit bonuses have a maximum cashout of 10 times the bonus value. Those rules belong to bonus offers rather than describing every CP or FS balance, so use the account information attached to your specific reward as your practical guide.

Safer play settings to use with your account

Loyalty rewards can make it tempting to spend longer than planned. Stay Casino provides self-exclusion and deposit or spending limits, giving you practical tools for keeping play within boundaries. Set a limit that fits your finances, then treat CP and FS as an extra feature rather than a target.

The casino requires players to be at least 18 years old. Its games use a random number generator, so Casino Points and Free Spins do not change the underlying risk of playing. Think of the loyalty programme as a way to organise rewards in your account, not as a way to predict results or recover losses.

You can also use the demo mode available for pokies if you want to look around without making a deposit. That can be a useful way to stay familiar with the game format while keeping real-money play separate.

Getting help with Casino Points and Free Spins

If a CP or FS balance does not look the way you expected, contact support through the available channels. Live chat is open 24/7 in English, and email support is available as well. Have your account details ready and describe whether your question is about Casino Points, Free Spins or a game balance.

• Ask about the balance shown in your account.
• Quote the reward label exactly as it appears: CP or FS.
• Mention the game or category you were viewing if your question relates to play.
• Keep the answer from support for your records.

Stay Casino uses secure payment channels for deposits and withdrawals, and Australian players can use AUD. The account also supports several payment options, although some methods are not available to Australian players. That payment information is separate from loyalty rewards, so focus your support question on the CP or FS balance when that is the issue.

Loyalty Program: your questions