Betting Rules

1. General betting conditions

Stay Casino provides betting services subject to applicable law, these Betting Rules and any additional rules displayed for a particular sport, event, game or market. Rules can vary according to the type of bet being placed, the outcome being assessed and the information available when a wager is made. The rules shown on the relevant betting page form part of the agreement for that wager.

You must be legally permitted to use online gambling services in your location. You must also meet any applicable minimum age requirement and provide accurate information when creating or using an account. An account must be used only by the person to whom it is registered. You must keep your login details secure and must not allow another person to place bets using your account.

Bets may be placed only through the approved betting interface and only after the relevant selections, odds and stake have been reviewed. A wager is not complete merely because selections have been entered. The bet must be submitted successfully and accepted by the system. A confirmation, bet reference or similar record may be provided as evidence that the wager has been received.

• Check the event, selection, market, odds and stake before confirming a bet.
• Do not place a wager if the displayed information is unclear, incomplete or appears incorrect.
• Do not attempt to place bets through automated tools, unauthorised software or methods that interfere with the service.
• Do not use an account to place bets for another person or on behalf of another person.
• Keep records of bet confirmations where you may need to refer to a wager later.

Displayed odds, markets and availability may change before a bet is accepted. A bet is normally assessed using the information shown at the time it is accepted, subject to these rules and any event-specific conditions. A wager may not be accepted if a market has closed, the event has started, the selection is unavailable, the account is restricted, or a technical or operational issue affects the betting service.

2. Bets, odds and settlement

The amount entered as the stake is the amount intended to be risked on the wager. You should ensure that the stake is affordable and that you understand the potential return before confirming. Depending on the market, a return may include the original stake, winnings, or both. The applicable odds and settlement method should be checked on the betting screen or in the rules for the relevant market.

Acceptance and confirmation

A submitted bet may be rejected, delayed or accepted with different terms if the available odds or market status changes. Where a bet is accepted, the recorded bet details are the primary reference for settlement. If you believe a confirmation does not match the wager you intended to place, review the account record and raise the issue as soon as possible through the available support process.

Event outcomes

Bets are settled using the official result or other reliable result source relevant to the event. The applicable market rules determine which result counts, including how postponed, abandoned, cancelled, interrupted or rescheduled events are treated. A result may be amended if the original result is later corrected by the recognised governing body or official source.

Where a market has special conditions, those conditions take priority for that market. This can include rules about extra time, penalty shoot-outs, dead heats, match interruptions, player participation, venue changes, weather conditions or other circumstances that affect the event. Players are responsible for reviewing these conditions before placing a wager.

Errors and irregular bets

If an obvious error occurs in odds, event details, selections, market descriptions or settlement, Stay Casino may review the affected wager and take corrective action in accordance with applicable rules. This may include correcting an error, voiding a wager or applying the terms that would have reasonably applied without the error. A review may also be required where there is suspected fraud, misuse, collusion, manipulation or a breach of account rules.

A wager may be voided where it was accepted after a market had closed, where an event was not available for betting, where the wager was affected by a material technical fault, or where the relevant market rules require cancellation. If a bet is voided, the settlement will be handled according to the applicable rules rather than the expected outcome.

3. Bet types, promotions and account records

Different bet types carry different conditions. Single bets depend on one selection. Multiple or combination bets depend on two or more selections and may be affected if one selection is void, cancelled or otherwise not available for settlement. System, in-play and other specialised bets may have additional rules displayed when the bet is placed. The rules for the selected bet type should always be read before confirmation.

Live or in-play betting may involve delays between an event occurring, information being displayed and a wager being accepted. Markets can suspend temporarily while important event information is reviewed. A bet placed during a suspension, delay or pricing error may be declined, corrected or voided where permitted by the applicable rules.

Promotional offers, free bets, enhanced odds and other incentives are subject to separate promotional terms. Those terms may set out eligibility requirements, qualifying bets, expiry periods, minimum or maximum stakes, wagering conditions and restrictions on withdrawals. A promotion must not be used in a way that attempts to exploit an error or bypass its conditions. If promotional terms conflict with a general rule, the specific promotional terms may apply to that offer.

Your account history may show deposits, withdrawals, wagers, results, adjustments, promotional activity and other transactions. You should check this information regularly and notify Stay Casino promptly if you identify an unauthorised transaction, an incorrect settlement or activity that you do not recognise. Records may be retained and used for account management, compliance, dispute review and responsible gambling purposes.

• Use only one personal account unless expressly permitted under the applicable account rules.
• Do not transfer, sell or share an account with another person.
• Do not place bets using funds that do not belong to you or that were obtained unlawfully.
• Do not attempt to conceal the identity, location or source of funds connected with betting activity.
• Cooperate with reasonable verification checks where they are required.

4. Technical issues, disputes and responsible betting

Online betting depends on internet connections, devices, software, payment services and third-party information sources. Stay Casino cannot guarantee that the service will always be available, uninterrupted or error-free. If your connection fails, a page does not load, a bet appears to be duplicated or an account balance does not update, do not repeatedly submit the same wager. First check your bet history and account balance, then use the available support channel if further assistance is required.

You should keep evidence of any issue, including the approximate time, event, selection, stake and any bet reference shown. A review may consider system records, transaction logs, market status, official results and other relevant information. Where there is a dispute, the outcome will be assessed under these rules and the applicable Terms and Conditions. A decision may be changed if new reliable information becomes available or if an error is identified.

Responsible betting

Betting should be treated as entertainment, not as a way to earn income or recover losses. Set a budget before you play and never stake more than you can afford to lose. Avoid chasing losses, borrowing money to bet or continuing when betting is affecting your finances, relationships, work or wellbeing. Take regular breaks and consider using available deposit, wagering, session or account controls.

If you feel that your gambling is becoming difficult to control, stop betting and seek support from an appropriate gambling help service or health professional in Australia. You can also use any available self-exclusion or account restriction tools. Stay Casino may apply account limits, suspensions or other measures where required by law, for security reasons or to support responsible gambling.

These Betting Rules are intended as general information and do not replace the full Terms and Conditions or the specific rules shown for an individual market or promotion. Rules may be updated from time to time to reflect operational, legal or regulatory requirements. The current version should be reviewed before placing a wager. If you continue to use the betting services after an update, the revised rules may apply to future activity.