Stay CasinoContacts

Contact Stay Casino

If you need help with your Stay Casino account or have a question about our services, contact support@staycasino-au.best. Our support team can assist with common account, payment, technical and responsible gambling enquiries.

Stay Casino operates under licences issued by the Comoros Autonomous Island of Anjouan Financial Authority (reference ALSI-202509073-FI2) and the Curaçao Gaming Authority.
  1. OperatorHollycorn N.V.
  2. Established2021
  3. Games8,000+ (7,000+ pokies)
  4. PlatformSOFTSWISS

How to get in touch

For assistance, send a clear message to support@staycasino-au.best. Please use the email address associated with your account where possible. Including the right information helps our team understand your request and provide a more useful response.

What to include in your message

  • Your account email address or username.
  • A short description of the issue or question.
  • Relevant dates, transaction details or error messages, where applicable.
  • Screenshots if they help show the problem, while removing any unnecessary personal or payment information.

You can contact support@staycasino-au.best about account access and verification questions, deposits and withdrawals, bonus terms, technical problems, or responsible gambling requests. Please do not send passwords or other sensitive security information in an email.

Response times

Messages are reviewed as soon as reasonably possible. Support usually replies within 24 hours, although response times can vary depending on the complexity of the request and the information needed to investigate it. If you have already contacted us, replying to the same message can help keep the conversation together.